Special Guest Services


Unaccompanied Minors and Children
Island Express Air is pleased to welcome unaccompanied minors (ages 5 -12). Bookings for unaccompanied minors can be made online.

Prior to departure, a parent or guardian should download, print, and sign an Unaccompanied Minor Form. The drop-off and pick-up parent/guardian names should be listed on the form. Parents and guardians are required to show valid government-issued photo identification.

We do not charge additional fees for accommodating unaccompanied minors or children.

Infants
Children under the age of 24 months may travel at no additional cost provided they do not require the use of a seat and are permitted to sit on the lap of a parent or guardian. Children older than 24 months are required to purchase and use their own seat.

Passengers With Physical Disabilites or Limited Mobility
Island Express Air is pleased to welcome passengers with disabilites or limited mobility.

Please call us at 1 (888) 856 – 6260 or 1 (604) 856 – 6260 or through Passenger Feedback so we can anticipate and accommodate your specific needs.

Accompanying Child, Elderly or Disabled Passengers
Island Express Air is pleased to offer ½ price fares for those needing to accompany a child, elderly or disabled passengers on a space-available basis.

To arrange your booking please call us at 1 (888) 856 – 6260 or 1 (604) 856 – 6260 or through Passenger Feedback.

Pregnant Passengers
Island Express Air is pleased to welcome passengers at any stage of pregnancy. Women past 28 weeks are encouraged to consult a physician to confirm they are fit travel and for their approval.

For frequently asked questions about Special Guest Services see our FAQ.



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